Canvas Support

Browser Compatibility

It is highly recommended that you update to the most current version of your preferred browser. Your browser will notify you if there is a new version available. If your browser does not update automatically, you can download your preferred browser from the browser's download page.

• Internet Explorer and Microsoft Edge
• Safari
• Chrome
• Firefox

Other Components

• Flash
• Java Plug-in

Supported Desktop Browsers

• Chrome 63 and 64
• Firefox 57 and 58
• Flash 27 and 28
• Internet Explorer 11; Edge 40 and 41
• Safari 10 and 11

Mobile Browsers

• Latest version of Safari (iOS) and Chrome (Android)—view limited support guidelines

Password Reset and Course Enrollment

• MSM password reset portal
• Contact the IT help desk at ext. 1111 or tickets@msm.edu
• External users, click on Forgot Password from the login screen or email canvas@msm.edu
• Course enrollment or account help, email canvas@msm.edu

Other Technical Issues

24/7 support is provided by the vendor

Faculty

• Select Help from inside Canvas on the blue navigation menu
• Call Faculty Hotline: 1-833-799-8808
• Live Chat

Students

• Select Help from inside Canvas on the blue navigation menu
• Call Student Hotline: 1-833-799-8807
• Live Chat